Behavioral Health Treatment Coordinator

Baltimore, MD

Post Date: 08/18/2017 Job ID: 1031 Industry: Other Pay Rate: $17.00

Screen callers requesting treatment for behavioral health needs, strengths and coping skills

Recommends treatment level of care using ASAM and established medical necessity criteria

Facilitates caller treatment appointments and performs follow up to ensure connection\

Uses counseling skills, active listening and empathy to establish rapport with callers

Provides information and resources to concerned others calling for assistance

Continues to grow knowledge through CEUs, meetings, conference's, reading, etc.

Continually updates knowledge of provider network and availability

Works collaboratively with HCAM'S  C, I and R team and BCRI counselors

Documents  all calls and referrals in icarol, C, I and R 's database

Bachelors degree in Human Ser4vices or related field required

Behavioral Health certification or License preferred: i.e LGPC, LGSW,CAC-AD,CSC-AD

Must attain Maryland Insurance Certified Application Counselor within 6 within 6 months of hire

Two years experience working in the behavioral health field

Knowledge of Baltimore City behavioral health providers and services

Knowledge and understanding of evidence based behavioral health practices

Strong data entry skills and knowledge of Microsoft programs

Physical requirements:

Ambulate 3 blocks or more

Key electronic data

Sit for extended periods

Lift at least 15 lbs

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