3 CSR Positions in Hunt valley

Laurel, MD 21031

Posted: 03/09/2020 Industry: Administrative Pay Rate: $17/hr

Job Description

****3 Customer Service Reps for Hunt Valley Call Center****

***Immediate Starts***

 

  • Answer customer service & claims calls
  • Respond to online chat conversations
  • Resolve complex call inquires through appropriate resources
  • Determine appropriate product for customers, covert inquires into insurance sales & enter into policy administration system
  • Provide troubleshooting for customer-facing technology
  • Additional projects & tasked as needed

 

  • Bachelor's or Associates degree
  • Three (3) years of customer service experience, preferably in the travel, accident & health or medical insurance fields
  • Life/Health/ and or Property/Casualty insurance license or equivalent preferred
  • MS Outlook, Word & Excel experience
  • High energy level , problem solving & strong interpersonal skills

 

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