Insurance Call Center

Hunt Valley, MD 21031

Posted: 09/11/2018 Industry: Other Pay Rate: $17.00 hourly and weekly

Answer customer service and claims calls

Respond to online chat conversations

Resolve complex call inquiries through appropriate resources

Provide trouble shooting for customer

Determine appropriate product for customer, convert inquiries into insurance sales and enter them into policy administration system

Provide troubleshooting for customer-facing technology

Additional projects and tasks as needed

 

Bachelors degree preferred Associates a MUST have

Fax resume to 410-769-8600 if you have the experience and meet the requirements

Three years of customer service experience, preferably in the travel, accident and health or medical insurance fields

Life/Health/Property/Casualty insurance license or equivalent preferred

Must be proficient with Word and Excel-Must test

Excellent written and oral communication skills

High energy level and strong interpersonal skills

Must be a self starter, demonstrate flexibility and adaptability

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