PT Medical Practice Rep
Mon-Wed-Fri 8am to 4:30pm
Optimizes facility and professional collections. Collects co-pays and fees for facility and professional services from
patient/guarantor according to established Hospital and faculty practice/departmental policies and procedures. Balances and
closes all payment batches at the end of the day. Reconciles cash drawer on a daily basis. Prepares and submits Hospital and
faculty practice deposits in accordance with established Hospital and faculty practice/departmental policies and procedures.
Verifies patient insurance coverage. Obtains facility and professional services authorizations; may assist patients with obtaining
specialty referrals. Communicates facility and professional co-payment or other balance due information to patients/guarantor.
Abstracts and copies information from patient records in response to documentation requests.
Performs a complete registration of patients. Interviews patients to obtain correct demographic and insurance information.
Verifies insurance and obtains authorizations to insure proper billing and collections. Inputs a complete patient registration into a
computerized registration system. Reviews completed registration with patient; assists patient with the signing of admission forms
and other forms that may be required for department. Notifies provider of patient arrival. Prepares admission packet of forms
and labels for provider. Schedules appointments into computed systems. May perform referrals.
Pulls and re-files records, files loose reports and other documents in the records, performs file maintenance in the file area.
Processes release of medical records information. Answers telephone inquiries. Prepares and maintains accurate and complete
records for outpatients; active, discontinued, and discharged. Sorts and places progress notes, lab slips in chart and prepares
notes to be sent to Health Information Department. Pulls and re-files charts needed for patient visits or related needs, and
processes charts for microfilming. Reviews charts periodically for completeness and accuracy to ensure proper maintenance;
assures medical records are maintained in accordance with accreditation standards, obtains MEC signature. Distributes and
processes all information requests received in timely manner; logs records; follows up on records signed out, requesting return
when appropriate. Handles walk-in requests for release of medical records; obtains appropriate authorizations for release.
Required Qualifications
Education: HS Diploma/GED
Experience:
- 2+ years of front desk and revenue cycle experience required.
- Cerner experience required
